Data Deletion
How to request removal of information held in Zylla, and what event deletion does and does not remove.
If you are an invited guest
Contact the wedding organiser who sent your invitation to request a correction or removal of your guest information. If you need assistance from Zylla, email the contact below and explain your request without including a private invitation link.
If you hold a Zylla account
Email Zylla from the address associated with your account. Describe whether you want guest data, event data or an account reviewed for deletion. We may request verification of ownership and workspace authority. The current settings page does not provide a general self-service account deletion button.
Configured event deletion
Where automatic event deletion is enabled and configured, organisers can schedule it in the event settings. It targets that event and related responses, follow-ups, seating, check-in records, passes, stations and event guest photos. Shared wedding guests, households, invitation links, the wedding card and shared photos are retained for other events. This is not whole-account deletion.
Before deletion
Save or export information you still need before a deletion is confirmed. Deletion can be irreversible. Request scope, shared records, security records and provider backups may require separate review; no immediate removal from every backup or fixed completion time is promised here.
Send a request
Email izi.builds@gmail.com with the subject “Zylla data deletion request”. Include your account email, your role and a short description of the information concerned. Never send your password or a full guest list.